Susan joined the First National Riggall team in 2017. Formally the Head of Operations of one of Adelaide’s largest independent transport and logistics companies, Susan has brought with her a wealth of experience in all facets of business and staff management. Susan works with an open-door policy, making her easily accessible to the entire team for administrative and operational support. She is a highly organised, strategic and process driven person who loves both working through new ideas and reviewing older, tried and trusted techniques, to get the best results for the company. Always keen for a giggle, Susan also brings a positive outlook and a renewed sense of fun to our office, believing that while hard work, continual learning and strong ethics will always produce the best results, success won’t be enjoyable unless you can have a laugh along the way.